CMMI – Capability Maturity Model Integration

What is CMMI?

The Capability Maturity Model Integration (CMMI) is a model enables organizations to measure, build, and improve capabilities and, as a result, to improve overall performance and develop behaviors that decrease risks in service, product, and software development.

The CMMI was developed by the Software Engineering Institute at Carnegie Mellon University as a Process Improvement tool for projects or organizations.

CMMI is a framework of Process Improvement which has three models for the following areas:

   1 – The Development of Software Products and Services (CMMI - DEV)
   2 – The Acquisition of Products and Services (CMMI - ACQ)
   3 – The Establishment, Management and Delivery of Services (CMMI - SVC)

CMMI best practices focus on what needs to be done to improve performance and align operations to business goals.

Benefits of CMMI Appraisal

CMMI helps organizations to enhance their efficiency and productivity which in turn brings many benefits where some benefits are mentioned below:
  • Improved Efficiency
  • Increased Customer Satisfaction
  • Reduced Operating Costs
  • Efficient Management Approach
  • Increased Focus on Risks
  • Greater Compliance
  • Gain Competitive Advantage
  • Improved Productivity
  • International Recognition

Journey to CMMI Appraisal

CMMI Certification is a 3rd party appraisal or audit performed by MQA, during the appraisal we will verify that your organization is following the requirements of CMMI, if received positive results then we will issue an CMMI certificate. This certification is then maintained through regular sustainment appraisal by MQA, with re-certification of the CMMI  Certification after three years. See below cycle to know how you can get started on the road to certification:

MQA Certification Cycle

Year 1
Step 1.1 (Initial Application)
  • Client request a quotation.
  • MQA will assess Client’s requirements.
  • MQA will share proposal with client.
  • Client signed the Certification Contract with MQA.
Step 1.2 (Benchmark Appraisal)
  • MQA will conduct Benchmark Appraisal.
  • MQA Appraiser will share the appraisal report to MQA’s Certification Decision Committee.
Step 1.3 (Certificate Management)
  • If certification decision is positive, then certificate is issued by MQA.
  • If certification decision is negative, then Action Plan Appraisal is planned by MQA.
  • Client will receive the MQA Portal access to:
    1. View the Appraisal Reports.
    2. Download the CMMI Certificate.
    3. Review & Respond to Appraisal Findings, etc.
Year 2 & 3
Step 2.1 (Sus. Appraisal Request)
  • MQA request for Sustainment Appraisal.
  • Client agreed for Sustainment Appraisal.
Step 2.2 (Sustainment Appraisal)
  • MQA will conduct Sustainment Appraisal.
  • MQA Appraiser will share the Appraisal report to MQA’s Certificate Decision Committee.
Step 2.3 (Certificate Management)
  • If no critical non-conformity found, then certificate is renewed by MQA.
  • If any critical nonconformity found, then Action Plan Appraisal is planned by MQA.
  • Client have the MQA Portal access to:
    1. View the Appraisal Reports.
    2. Download the CMMI Certificate.
    3. Review & Respond to Appraisal Findings, etc.

MQA help you to certify your organization to CMMI DEV or CMMI SVC or CMMI ACQ.

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